Frequently Asked Questions

We service areas as far north as Port Douglas, the greater Cairns area, the Atherton Tablelands and as far south as Gordonvale. Other areas may be considered so check in with us via our contact form or by phone 0457 487 777.

Small jobs are our speciality! We especially enjoy helping you at a pace that suits you, maybe a hour or two a week so that you can cope with change in bite sized chunks, or we just can get the job done and let you get back to enjoying your life.

As each situation is unique, we offer a FREE one hour consultation with you in your home to talk to you about how we can help you. Then we can give you some options and an estimate of the total cost of the job/s in question. It all depends on what you need our help with, the size of the job, and where you live.

We offer special rates for pensioners and discounts for ongoing work. We can work through both the NDIS and Home Care systems.

We are able to accept payment by cash or credit card (via Square) at the completion of the job to keep things simple for us both.

Yes we can work weekends to fit in with your schedule, please contact us and let’s see what we can work out together!

We try and maintain a high degree of flexibility to fit in around your needs, energy levels and deadlines but we do at times have a full schedule.  Please contact us for further details and to book in.

While we don’t generally offer a home cleaning service on its own, we can help clean areas while we are helping you with decluttering, downsizing and moving.

Yes, Light Transitions has public liability insurance.  In addition, absolute care is taken when handling your treasured belongings. However, for your peace of mind, we would suggest that you review your existing insurance and take out further coverage if required.

Whilst we have a focus on helping our seniors on their journey through life, we are available to talk to anyone about their particular situation to see if there is something we can help with. We have great organisational abilities and pride ourselves on getting jobs completed quickly and competently!  We also have access to a graphic designer and videographer should you need their services. Please book in a free consultation or give us a call on 0457 487 777.

We are not qualified to offer you advice in regards to legal or financial matters but we can help and support you, or your loved ones, by organising and attending meetings, if required for support, with accountants, lawyers, doctors and other family members to ensure these critical documents are fully discussed, understood and completed before they are needed.  Please let us know how we can help.

Yes, we can help them in many ways. Once we establish what help is required and how quickly, we can organise the whole process from downsizing possessions, to locating a suitable retirement village, to moving your parents into the new unit and getting them settled and finally organising the preparation of their old house for sale.

Please don’t hesitate to get in contact with us and have a chat about your unique situation.